Support

Type what you ate into the chat bar — for example, "2 eggs and toast with butter." Nomva's AI will parse the foods, match them to our database, and log the nutrition automatically.

Yes. Tap the barcode icon next to the chat input to open the scanner. Nomva checks its local food catalog and cache, then may query Open Food Facts for a missing product.

Go to Settings > Goals. Adults can review a general estimate based on profile and activity. Nomva does not provide an individualized medical diet plan, and its automatic targets do not go below 1,500 kcal/day. This product floor is not a guarantee that a target is appropriate for you. If you are under 18, pregnant, breastfeeding, recovering from an eating disorder, or have a medical condition, ask a qualified clinician before choosing a target.

No. Food records, photos, AI responses, and wearable activity are estimates. Nomva cannot diagnose or treat a condition, adjust medication, or confirm a food is allergy-safe. Check current packaging and ask a qualified clinician for medical decisions. For a severe allergic reaction or other emergency, follow your emergency plan and seek urgent local medical help.

The bundled catalog combines USDA FoodData Central and Open Food Facts. Read the source and license notice and download the combined database there.

Yes. For activity, choose either Garmin or Apple Health in Settings > Goals; the two sources are never added together. Direct Garmin activity uses your optional Garmin account connection. Garmin weight history follows Garmin Connect → Apple Health → Nomva. Nomva weigh-ins can go back to Apple Health, but are not written to Garmin.

Your food logs stay in protected local storage. Application history is not currently synced through iCloud and is excluded from automatic device backup. Apple Health measurements are read on-device. The optional direct Garmin activity connection passes through Nomva Cloud; Garmin weights are imported through Apple Health. AI chat and meal parsing also pass through our server and then to our AI provider so those features can work. See our Privacy Policy for details.

Go to Settings > Membership and tap "Restore Purchases." This checks for an active Nomva Pro subscription tied to your Apple Account. An expired subscription is not renewed by restoring. If access does not return, check the account used for the purchase and your subscription status in Apple Settings.

Go to Settings > Backup & Export. You can export a CSV report for your coach or a full JSON backup of all your data.

Your starting goal already includes an activity baseline from completed days. Today's partial activity does not lower that baseline. Only activity above the baseline earns extra calories, so the same activity is not counted twice. Corrected activity totals can reduce a previously shown bonus. Missing days are not treated as zero. Select one source in Settings > Goals and pull down in the Log tab to refresh it.

First verify the measurement in its source app. For Garmin → Apple Health, open Garmin Connect and complete a device sync, then confirm sharing is enabled in Apple Health. Allow Nomva to read Active Energy and/or Weight in Health. Return to Nomva and refresh the Log tab or use Weight Sync > Sync Now. For older weights after a permission change, use Recheck All Health History. No result can mean no readable data or denied read permission; Nomva cannot distinguish those cases. Upstream delivery is controlled by Garmin and Apple.

Nomva retries a transient connection failure once for food-processing requests. A request that exceeds its time limit stops with recovery options. Retry or use Search locally after a failure. If Nomva closed while saving a request, review your log before sending it again. When reporting a problem, include the app version, approximate time, what you expected, and whether you changed networks or backgrounded the app. Do not send private health records or account credentials.

Export a JSON backup first using Settings > Backup & Export, and keep the file outside Nomva. Local app history is excluded from automatic device backup. A CSV report is for reading, not restoring. JSON restore merges records; a protected local recovery copy is created before the merge. Apple Health history is separate from food and chat history. Exported files contain personal information, so choose a destination you trust.